Changes are accepted within 14 days, with the courier company cooperating with us (Courier center). The product must be in the exact condition in which it was received and in its packaging, with all accompanying documents. No changes are made during the offer period.

Refunds are only made for products that have been paid for by card or bank deposit and the customer is informed by our company that the product is finally unavailable. In no other case can a refund be made.

 

For changes within Greece, the customer is charged with the return costs of €5 and the costs of the next shipment of €5. The total charge is made upon delivery of the second shipment.

 

In case the customer chooses a courier company of his own choice, the costs are charged to him based on the pricing of each company. The change will not be accepted if the above conditions are not followed.

No refunds are given for discounted or promotional products.

No returns will be accepted without prior agreement with the company.

For used products, the company bears no responsibility.

For orders outside Greece, all costs are borne by the customer.

Cancellation of an order can only be done before the shipment/receipt of the product.

Returns Address:

DIB Brothers and Co. O.E
EL. VENIZELOU 28 N.SMYRNI
P.O. 17121, Athens